Passionate Business Analyst and process optimization specialist with over five years of experience in data analysis, problem-solving, and operational reengineering.
An expert in project management, solution design, and stakeholder communication, I specialize in designing and deploying automation solutions that enhance efficiency, reduce costs, and improve data reliability.
Certified ScrumMaster and strategic leader, I drive business transformation through innovative, data-driven approaches tailored to complex environments.
With a strong background in banking, insurance, and finance, I have a deep understanding of Canadian investment products. Proactive and results-oriented, I excel in modeling business processes, visualizing insights through dashboards, and engaging teams to implement impactful solutions.
What do I need to get started? A blank canvas and a vision.
Develop reports, dashboards and perform ad-hoc queries as required using the appropriate reporting technologies
Interpret and make use of data to help Advisor Service Centre and other business units
Conduct data analytics using SQL and data profiling tools like PowerBI to visualize data and support decision-making
Proactively identify, recommend and deliver automated and innovative reporting that is both effective and introduces efficiencies in process, where able
Understand how systems are used by operational teams in ways that impact data and identify data dependencies
Partner to assess key business processes, define, prioritize and solve problems that improve operational efficiency and deliver meaningful and measurable value to our business
Work on special projects related to wealth management, such as process improvement initiatives, account opening and maintenance, and other ad-hoc projects as assigned
Collaborate with cross-functional teams, including training, service and operations, to ensure project success and timely delivery
Communicate project updates and results to management and stakeholders
Stay current on industry trends and developments related to wealth management, analytics and change management and apply this knowledge to enhance our operations and services.
Detailed Description
Mitigated financial risk on $1.4M by taking ownership of a project involving government filings
Secured $540K in cost savings from June 2024 to January 2025 by implementing a zero-cost alternative solution to address a targeted issue