Thomas Baïo
Process Re-Engineering Specialist
Driving License
Toronto Canada (Ontario)
Employed
Unavailable
Passionate Business Analyst and process optimization specialist with over five years of experience in data analysis, problem-solving, and operational reengineering.
An expert in project management, solution design, and stakeholder communication, I specialize in designing and deploying automation solutions that enhance efficiency, reduce costs, and improve data reliability.
Certified ScrumMaster and strategic leader, I drive business transformation through innovative, data-driven approaches tailored to complex environments.
With a strong background in banking, insurance, and finance, I have a deep understanding of Canadian investment products. Proactive and results-oriented, I excel in modeling business processes, visualizing insights through dashboards, and engaging teams to implement impactful solutions.
What do I need to get started? A blank canvas and a vision.
An expert in project management, solution design, and stakeholder communication, I specialize in designing and deploying automation solutions that enhance efficiency, reduce costs, and improve data reliability.
Certified ScrumMaster and strategic leader, I drive business transformation through innovative, data-driven approaches tailored to complex environments.
With a strong background in banking, insurance, and finance, I have a deep understanding of Canadian investment products. Proactive and results-oriented, I excel in modeling business processes, visualizing insights through dashboards, and engaging teams to implement impactful solutions.
What do I need to get started? A blank canvas and a vision.
Branch Front Advisor
CM-CIC
October 2011
to August 2012
Apprenticeship
Montpellier
France
- Delivered outstanding service to 200+ customers per day in a highpressure and dynamic environment
- Promoted at the desk new and additional bank solutions to existing customers
- Ensured compliance verification of the new retail and professional relationships as per approved bank procedures
- Processed loans and business accounts applications
- Participated in telephone campaigns to ethically boost cross-selling to clientele