Thomas Baïo
Data Analytics & Enablement Specialist
Driving License
Toronto Canada (Ontario)
Employed
Unavailable
Passionate Business Analyst with over 5 years of experience in data analysis and problem-solving, aiming to improve business processes.
I have a strong expertise in project management, data analysis, solution design and stakeholder communication. I also have a solid experience in extracting and transforming data from various sources, as well as in visualizing and creating dashboards to communicate analysis results.
I am skilled in modeling business processes, understanding customer and user needs, recommending effective solutions, and ensuring efficient implementation. Result-oriented and passionate about innovation and creativity, I have worked in banking, insurance and finance sectors, which has given me a strong command of Canadian investment products.
I have a great ability to engage and work in a team, communicate effectively and manage multiple projects simultaneously, as well as being proactive.
What do I need to get started? A blank canvas and a vision.
I have a strong expertise in project management, data analysis, solution design and stakeholder communication. I also have a solid experience in extracting and transforming data from various sources, as well as in visualizing and creating dashboards to communicate analysis results.
I am skilled in modeling business processes, understanding customer and user needs, recommending effective solutions, and ensuring efficient implementation. Result-oriented and passionate about innovation and creativity, I have worked in banking, insurance and finance sectors, which has given me a strong command of Canadian investment products.
I have a great ability to engage and work in a team, communicate effectively and manage multiple projects simultaneously, as well as being proactive.
What do I need to get started? A blank canvas and a vision.
Bilingual Financial Service Representative
CI Global Asset Management
March 2018
to September 2019
Full-time
Toronto
Canada - Ontario
- Exceeding advisors and clients expectations by listening and taking ownership while finding the most appropriate solution
- Providing a fast, precise and professional service in a fast-paced Financial Service Centre
- Striving to achieve company's goals in terms of service levels and monthly stats
- Participation in any special project conducted by the company (ad-hoc projects, callout campaigns)
- Fully trained within 6 months on Mutual and Alternatives Funds, SunLife Segregated Funds, United Financial, RESP, CI Prestige, Marketing and Sales Support.
Detailed Description
- Obtained the Top Call Quality award in 2019 and the Innovation award in 2018 & 2019
- Designed innovative solutions (VB) that still increase our Client Services department overall efficiency.